Front Desk


Hailey Crum

Hygiene Coordinator

Hailey earned her Dental Assistant Certification in the spring of 2018. She has enjoyed working in the dental field since then. Hailey is engaged to Matthew Morton and they plan to be married in October of 2021. The couple will reside in Franklin Parish. In her spare time, Hailey enjoys reading, shopping, and spending time with family and friends.


Sharon Phillips

Insurance and Treatment Coordinator

Sharon graduated from Louisiana Technical College with multiple degrees in health studies management field. Sharon was born and raised in Richland Parish, where she still resides today. She has been married to her husband Kirby for 30 years. Sharon has been a faithful member of our team since 2013. She enjoys interacting with our patients to make them feel welcome. In her spare time she enjoys spending time with her family, hunting and shopping. 


Amy Poindexter

Insurance and Treatment Coordinator

Amy joined the Southern Smiles team in April 2014. She currently resides in Richland Parish with her husband Marshall Wayne and their 5 kids, Lexi, Connor, Addison, Braxton and Kennedy. Outside of the office she likes to watch her children play sports which include baseball, softball and cheer. She enjoys spending time with family and friends and being outdoors.


Misty Smith

Insurance and Treatment Coordinator

Misty joined the Southern Smiles team in August 2019. She is from Crowville, Louisiana and resides there with her husband, Joey and two children: Gabby and Hayden. Misty has worked as a medical receptionist for the past 13 years and loves interacting with patients. In her spare time she enjoys spending time with family, riding ATV's and shopping.