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Front Desk


Sharon Phillips

Insurance and Treatment Coordinator

Sharon graduated from Louisiana Technical College with multiple degrees in health studies management field. Sharon was born and raised in Richland Parish, where she still resides today. She has been married to her husband Kirby for 30 years. Sharon has been a faithful member of our team since 2013. She enjoys interacting with our patients to make them feel welcome. In her spare time she enjoys spending time with her family, hunting and shopping. 


Misty Smith

Insurance and Treatment Coordinator

Misty joined the Southern Smiles team in August 2019. She is from Crowville, Louisiana and resides there with her husband, Joey and two children: Gabby and Hayden. Misty has worked as a medical receptionist for the past 13 years and loves interacting with patients. In her spare time she enjoys spending time with family, riding ATV's and shopping. 


Margaret Sandifer

Office Manager

Margaret is from Alexandria and recently moved to the Monroe area. She is a graduate of Northwestern State University and has a Masters Degree from University of Georgia. She has been managing in the medical field for years and is happy to add dentistry to the list. She looks forward to assisting the staff in providing the best service to our patients. 


Amy Poindexter

Insurance and Treatment Coordinator

Amy joined the Southern Smiles team in April 2014. She currently resides in Richland Parish with her husband Marshall Wayne and their 5 kids, Lexi, Connor, Addison, Braxton and Kennedy. Outside of the office she likes to watch her children play sports which include baseball, softball and cheer. She enjoys spending time with family and friends and being outdoors.